Transparency is Always the Best Solution

After being asked to take part in a BBC Breakfast feature, Insight’s Operations Director Tony Smith re-enacted a scene of tracking a vehicle as part of a matrimonial/partner investigation case to show that private investigators provide many useful and legal services to clients. After all the furore of the public enquiry into the News of The World phone hacking scandal, it is about time that somebody in the investigation agency showed a degree of transparency into the services provided and methods used.

The BBC Breakfast feature went down really well for the most part with members of the public who have provided a lot of positive feedback on forums and also directly to the feature. As expected there has been a small percentage of “private investigators” reacting to the programme with a huge degree of negativity and questioning Tony’s morals as a private investigator for showing the general public a few of the techniques such as vehicle tracking to assist investigations.

At a time when the industry is deeply in the spotlight for all the mystery and illegal tactics being adopted by criminals who call themselves private investigators, surely being honest and open with the general public is the best way to show people that our industry is not a smoke and mirrors service and that by hiring a private investigator you are getting a professional service that uses legitimate methods to assist your problems.

The investigators creating a small pocket of negativity really should be questioning their own morals before slating the feature for being honest and open. After all how can the image of the industry improve if we do not embrace people in such a way that builds trust and repairs the damage that has already been done by criminals acting under the banner of a private investigator.

Keeping it real and being transparent simply means being honest with your clients and potential clients alike. If we all took this approach instead of a minority adopting illegal methods for financial gain, there would be no need for major broadcasters such as the BBC to showcase investigation methods in the first place.

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